To fix it, we need to match the SIP address and SMTP: To fully understand the underlying issue, I recommend you to read this. This is also true for the Exchange Online and Skype Online cloud environments. This problem occurs when the Exchange and Skype address do not match. Please make sure you are signed in to both applications with the same user name and privileges.

Feel free to leave a comment below.The user accounts in Outlook and Skype for Business do not match. We hope this guide has helped you to solve this Skype for Business error. If you don’t meet these two requirements, Skype won’t recognize the calendar owner. Additionally, make sure to set up your Office 365 account as an Exchange account for this to work. To schedule Skype for Business meetings directly from your Outlook calendar, you need to use the IMAP Internet mail protocol. If the issue persists, contact your IT admin for further support. Go to Outlook Live and simply hit the Meet now button to schedule your meeting. The best part is that it’s integrated into many Microsoft apps, including Outlook. Meet Now is a new Skype feature that you can use to quickly create or join meetings. If you’re using different accounts, Outlook will fail to connect to Skype.Īlternatively, you can also use the Meet Now feature.

Check if you can schedule meetings with the new settings.ĭouble-check and make sure you’re using the same account to sign in to Skype for Business and Outlook. Simply put, if the Outlook app fails to add Skype meetings, check if the Outlook Web App lets you create Skype meetings.Īdditionally, if you’re using Office 365 for Business, set your account as an Exchange account. If you’re using an Office 365 account, use the Outlook Web version. This email protocol does not support Skype meetings.įor the same reason, you need an Exchange account to manage Skype meetings on Outlook. If you set up your account using POP settings, you won’t schedule Skype meetings.

Unable to create skype account